Define the delivery point before the quantity
Confirm whether the stone will be delivered to a port, a warehouse or directly to the job site. Each option changes who unloads the crates, what equipment is needed and how much time the receiving team has.
Natural stone is dense and heavy, so the receiving plan matters as much as the shipping plan. Identify truck access, forklift or crane capacity and a dry, level place to store crates before the shipment is booked.
Ask how the material will be packed
Ask the supplier how panels, tiles and carved elements will be separated, supported and protected. Faces, edges and corners are the most exposed areas, and profiled pieces often need custom supports rather than standard bundles.
Wooden packaging used in international shipments normally has to meet ISPM 15 treatment and marking requirements. Mark each crate with the project reference and the piece numbers so installation can follow the planned sequence.
Match the paperwork to the project
A shipment is usually accompanied by a commercial invoice, a packing list and a transport document such as a bill of lading. Certificates of origin or other documents may be requested depending on the project and the importing country.
Customs classification, duties and import requirements differ by destination and change over time. Ask a licensed customs broker in the destination country to confirm them, and share the material descriptions with that broker early.
Plan receiving and inspection
Inspect crates for visible damage before signing the delivery receipt, and photograph anything unusual. Note concerns on the receipt itself and report them in writing as soon as possible.
Open the crates promptly and compare the contents with the packing list and the approved samples. Store panels on supports in a dry place, off the ground and in the order they will be installed.
Bring it into your project.
Share your material preference, drawings and delivery destination to start a defined stone supply conversation.
Discuss your project
